ServiCom celebrates opening, jobs at Rockford call center

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ROCKFORD, June 29 — ServiCom LLC, a provider of call center technology outsourcing services, today hosted a ribbon cutting ceremony at its newest location, 175 Executive Parkway.

The business is expected to add an additional 300 jobs to the Rockford location and 200 jobs at the Machesney Park Center in the next 12 months, with additional positions added over the course of the next several years.

ServiCom’s Rockford location is in the former K’s Merchandise, which sat dormant for a number of years. ServiCom CEO David Jefferson sees the move as being well-aligned with the ServiCom philosophy.

“We are dedicated to creating opportunities – opportunities for people to find growth in fulfilling positions with our company, opportunities for buildings to find new purpose, and opportunities to drive economic development,” said Jefferson. “This ribbon cutting is not the celebration of the beginning of a partnership with Rockford, but a continuation of a long-standing and ongoing relationship.”

ServiCom worked with local developer First Midwest Group to identify and ultimately secure the new call center location.

“More than just jobs, we are grateful to add these 1,000 plus careers to Rockford that provide health insurance, 401k plans and ultimately can lead to future professional opportunities,” said Sunil Puri, Founder and President of First Midwest Group. “In addition to the benefits for individual employees, ServiCom’s newest location takes advantage of a formerly-dormant building and adds to the activity of a growing economic corridor in our city.”

The creation of jobs has been a hot topic, especially for groups like Transform Rockford, and fast-growing companies like ServiCom are the key to building a skilled, strong middle class.

“Job creation is fundamental to the strength of our region and the well-being of our residents,” said LoRayne Logan, Transform Rockford Steering Committee member and founder of workplace staff & search. “We are honored to partner with ServiCom because of their commitment to their employees and their desire to be part of moving our community forward. Their values makes this an excellent opportunity for today’s workforce.”

ServiCom-LLC offers a comprehensive suite of call center technology outsourcing services in support of a number of Fortune 500 businesses. ServiCom has state-of-the-art call center locations in Machesney Park, IL, Milford, CT, and Sydney, Novia Scotia. For more information about ServiCom or for employment opportunities, please visit

ServiCom-LLC is a subsidiary of JNET Communications. ServiCom-LLC is a minority owned business which embraces diversity; we offer equal employment opportunities. ServiCom also has locations in Machesney Park; Milford, Conn.; and Sydney, Novia Scotia.\

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