11:00 – 12:00
Mary Hallock, Technical Specialist for IMEC walks participants through the best practices for conducting sales calls and video conferences.
2020 has been an unprecedented year causing many to move towards video conference calling. Now more than ever, the ability to communicate with customers and suppliers is essential. Effective conference calling skills not only improve communication but can minimize travel expenses and control costs. This webinar will provide a range of techniques to effectively communication, share information, and use best practices while avoiding common pitfalls.
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ABOUT MARY HALLOCK
I provide direct technical assistance to manufacturers. I specialize in solutions to help companies improve their business and leadership strategies. With more than 22 years of experience in the chemical and food ingredients industries, I can assist manufacturers in the areas of production, strategic planning, business management, workforce development, continuous improvement and green business practices. My favorite projects are those where I have the opportunity to help management and the shop floor personnel learn how to address the cultural side of change along with the processes. I earned a Bachelor of Chemical Engineering degree from The Georgia Institute of Technology, and a Masters in Business Administration with a concentration in finance from LaSalle University. I am a certified Training Within Industry (TWI) Job Instructions and Job Relations Trainer and Coach, an OSHA authorized general industry trainer and a certified trainer for Development Dimensions International (DDI).