July 30, 2020
11:00 – 12:00
This webinar with Dean Harms of IMEC will guide you through different ways of mining your database to generate sales and increase positive customer service experiences.
Utilizing this time to reconnect with contacts and ensure your business is proving good customer service can make the difference between Yes and No when a client is selecting service providers. Make sure you can generate as many Yesses as possible for your company.
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ABOUT DEAN HARMS
I’ve spent my career engaged in the industrial OEM & MRO markets engaging customers through direct and distribution sales channels. I’ve worked in industries ranging from high volume lighting, electronics, industrial controls, motor, generator and transformers to lower volume heavy equipment, marine, power generation, production line MRO wear parts and transportation. My experience covers the business development and marketing side of the business along with an operational focus on manufacturing, engineering and production control. I received my Bachelor of Arts degree from Western Illinois University.
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